YouTube TV Double Charges | +1 800-398-6346
Report an Unauthorized Charge If you see a charge on your card or bank statement for a digital purchase on YouTube that you didn't make, you can report the charges to our support team within 120 days of the transaction. Step 1: Identify YouTube Charges All YouTube purchases will appear on your statement as GOOGLE*YouTube [service name]. For example, a YouTube TV charge will appear as GOOGLE*YouTube TV. If the charge in question isn't in one of these formats, it didn't come from YouTube. Contact your bank or card-issuer for more information. Step 2: Check with your family and friends If you don't recognize a YouTube transaction, check with your family and friends to see if: They made the purchase, or A child may have played a game that resulted in accidental charges If you find out the charge was unauthorized and accidental but not an act of fraud, or you can request a refund. Step 3: File and track your claim Once you've confirmed that the charge is from YouTube a...